This article (click for link) goes in to some great examples to help you refine your “story-telling,” but I’ve provided the highlights below. The most important thing is to have a plan ahead of time and to practice, practice, practice. You want your answer to be concise but still tell a story, which has a clear result and lesson learned. It doesn’t even have to be a positive outcome (though this would be ideal). Acknowledging a mistake and showing that you’ve learned from it can oftentimes make a more memorable story than that time you “saved the day!”
- Answer First
- Provide context
- Explain your role
- Share the results
- Make the lesson clear